Information about paying

Paytrail is a secure payment method for both consumers and businesses. You’ll find key details and terms for available payment methods below. Please note that businesses using Paytrail’s service may offer different payment methods. We have a payment institution license granted by the Financial Supervisory Authority. The service is maintained by Paytrail Oyj (business ID 2122839-7) and is part of the Nexi/Nets Group. The Paytrail payment service forwards your payment to the merchant. If Paytrail Oyj appears on your bank or card statement, we have handled your payment. The online store acts as the marketer of the products and services and as the supplier of items to the customer. The online store is responsible for the legal requirements and other obligations related to the transaction. If you have a complaint or want return a product/service, you should contact the online store directly where the product/service was ordered. When an online store uses Paytrail's payment service, you will find a description of the service on their website usually in their terms and conditions.

Payment Service Provider

Paytrail Oyj is a collecting payment service provider and an authorized Payment Institution working in cooperation with Finnish banks and credit institutions. Paytrail Oyj will be shown as the recipient on your bank or credit card statement. Paytrail Oyj will forward the payment to the merchant. For complaints, please contact the website the payment was made to.

Paytrail Oyj Innova 2 Lutakonaukio 7 40100 Jyväskylä Phone: +358 207 181 830 Business ID 2122839-7 www.paytrail.com